Customer Service Lead

Company Name:
Select Family of Staffing Companies
Weekly paychecks Health Care Other Great Benefits
We are seeking experienced Customer Service Representatives to start immediately in our client's Largo location. This is a temporary position that may lead to a permanent position with our client. The main focus for this individual will be phone based customer service and account management.
Our ideal candidate will be a motivated, energetic individual with a minimum of 3+ years call center and/or phone based customer service experience. He/she must be well organized, flexible and detail oriented. Must be able to work in a fast paced environment with limited training. Prefer someone with management or lead experience.
Job Requirements
Minimum of 3+ years Call Center and or phone related Customer Service experience dealing with customers and accounts.
Prefer management or supervisory experience.
Must have worked in an office environment servicing customer over the phone. Looking for someone who has handled 100+ phone calls per day.
Not looking for telemarketing experience, more so phone customer service and account management.
Must be experienced with Microsoft Outlook.
Retail customer service will not be considered.
Job stability is required. Large Gaps in employment will not be considered
Prompt, polite phone etiquette utilizing company greeting, processing calls appropriately
Ability to multi-task with an advanced level of windows navigation while on the phone providing customer service in a fast-paced environment
Strong attention to detail and organizational skills
Proficient to Advanced skills in MS Outlook, will be tested
Ability to type a minimum of 50 wpm, will be tested
Printing or advertising experience is preferred. Experience Proofreading is also preferred.
Outstanding attendance is critical
Ability to successfully complete a criminal background and drug screen prior to hire
Hours: Monday - Friday 8am-5:00 pm (Full Time), Overtime May be Required
Pay: $14+/hour per hour, DOE
Need flexibility in your work schedule?
Crave a high-pay, low-stress job opportunity?
Want someone to cut through the noise and find the ideal job for you?
Join the Select Staffing team, and we'll get you on a new career path. From helping you tune up your resume to accelerating your skills with our computer training, we'll get you on the road to professional success!
Potential Select benefits include health insurance, dependent care assistance accounts, referral bonuses, and safety incentives, as well as the best temporary, part-time, and full-time positions available in today's growing job market.
Select is proud to invite qualified job seekers to join our team of talented Associates. Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.
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